A productized consulting service that gives AI product teams defensible metrics, evaluation datasets, and launch scorecards.
Added Aug 11, 2026
Teams launching AI features cannot rely on conventional engagement metrics to measure hallucination tolerance, user trust, safety failures, containment, or effects on human support. Metric definitions, instrumentation, and source data are often inconsistent, preventing product, research, operations, and engineering leaders from making defensible launch decisions.
Deliver a fixed-scope AI Measurement Foundation engagement that maps one AI workflow, defines its success and failure taxonomy, audits instrumentation, and establishes shared metric definitions. The engagement produces an evaluation dataset, validated metric calculations, a semantic model, and a repeatable launch scorecard, followed by optional managed measurement for subsequent releases.
Large technology companies are staffing dedicated roles to invent AI-specific measurements and connect them to business outcomes. Smaller AI product teams face the same evaluation burden but often cannot justify separate senior research, analytics, and measurement hires.
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Search interest for AI product metrics has a recent median of 14.0, a prior baseline of 40.0, and a momentum score of 0.34.
Deep technical expertise in at least one evaluation-adjacent ML area, with strong mathematical foundations: preference learning and reward modeling (RLHF, DPO, reward hacking, specification gaming); OR calibration theory, proper scoring rules, and statistical reliability; OR human-AI interaction methodology (active learning, annotation quality, preference elicitation)
- Deep scientific expertise in at least one of the following areas and enough working knowledge in the others to contribute meaningfully across the team's full research portfolio: psychometric measurement and validation, causal inference with observational and quasi-experimental data, or applied LLM systems including prompt orchestration and evaluation
What makes this team unusual is its interdisciplinary core. You will work alongside measurement scientists (psychometrics, validity theory), ML researchers, and platform engineers—bringing together ML research, statistical rigor, and production engineering. We are looking for a Research Scientist who treats evaluation methodology itself as a first-class research problem—someone with deep technical fluency in preference learning, reward modeling, or calibration theory, and the drive to advance the field while solving real problems at scale. We're hiring at multiple levels (early-career to senior researchers). What unites all candidates is depth of thinking about evaluation as a research problem.
Arena Intelligence is seeking a variety of machine learning scientists to help advance how we evaluate and understand AI models. You’ll help design and analyse experiments that uncover what makes models useful, trustworthy and capable through human preference signals. Your work will contribute to the scientific foundations of understanding AI at scale. This role is deeply interdisciplinary. You’ll work closely with engineers, product teams, marketing and the broader research community to develop new methods for comparing models, analyzing preference data, and disentangling performance factors like style, reasoning, and robustness. Your work will inform both the public leaderboard and the tools we provide to model developers.
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